Startup answers end up scattered across chat threads, a wiki and the founder's head. Each of the three places has strengths, and each fails in a predictable way. Knowing which is which helps you decide where an answer should live.
Chat: fast, but it forgets
- Good at: quick questions, context in the moment, and reaching the right person.
- Weak at: finding last month's answer, and telling what is still true.
- Use it for: asking and discussing, not for storing the final answer.
A wiki or docs tool: reliable, but nobody reads it
- Good at: written answers with an owner and a date.
- Weak at: people do not search it, and pages go out of date quietly.
- Use it for: the settled answers, kept short and named after the question.
An AI assistant: easy to ask, risky if unchecked
- Good at: answering in plain language, any time, without interrupting a person.
- Weak at: it can sound sure when it is wrong, unless it only uses facts you approved.
- Use it for: serving approved answers, with a clear I do not know.
How to combine them
Ask in chat, store the final answer in the wiki, and let an AI assistant serve those approved answers. When a question has no answer, it goes back to a person, and the new answer is written down. The loop closes, and the founder is asked less each month.
A quick test for your own setup
- Pick five questions your team asked this week.
- Check where the right answer lives for each.
- For any that live only in a chat thread or your head, write the answer in the wiki.
Try it
AskMyStartup is an AI clone that serves the answers you approved and says so when it does not know. It is in private beta; you can join the waitlist from the buttons on this page.